All services purchased from DCBY must be preceded by the student acknowledging, by way of completing a registration form (online or at the studio before taking their first class), that he/she has no physical limitations preventing him/her from participation. All applicants under the age of 18 must have consent, by written form, from a parent or guardian. The student also agrees to abide to the rules and regulations of the studio and acknowledges that these rules may change from time to time. All students release DCBY, its owners, teachers and employees of all liability regarding
1. Any injury to self or child 2) any loss or damage to personal property.
2. If purchasing packages that require payments to be made in instalments, the student agrees to approve such instalments be made by credit card on the dates predetermined in the services contract.
Registration & Purchase
To register or purchase from the DCBY studio online booking system you must be over eighteen years of age. You must ensure that the details provided by you on registration or at any time are correct and complete.
Return / Refund Policy
All packs are non refundable and non transferable.
As we we rely on the dependable payments of our students to pay our bills, we do not entertain package extensions, holds or transfers. Please do not put us on the spot by asking for one.
The auto-pay memberships can be frozen for up to a month, once every 12 months.If you are unable to attend due to circumstances out of your control (determined on a case-by-case basis), we can offer you a refund if you notify us in advance of your session start date. However, there is a 20% cancellation charge. This cancellation fee can be avoided if you opt for a service credit instead of a refund.
Privacy & Security Policy
Commitment to data security
Your personal identifiable information is kept secure. Only authorised employees (who have agreed to keep your information secure and confidential) have access to this information. All emails and newsletters from our sites allow you to opt out of further mailings.
The DCBY website uses sophisticated security and safeguard measures to protect users’ information to ensure that your credit card will be protected against fraudulent use while on our site.